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Level III curriculum damaged on delivery?

I received my books today, and the spine on 4 of the 6 books is broken at the top due to someone tossing th box on its corner. I don't care if there are some little nicks etc..., but broken spines? They are technically "readable", but a few page turns and the top of the pages are going to start coming out.

Anyone else experience this? Anyone have experience with CFA/UPS replacing damaged curriculum?

what a pi$$ off.

It must be an oman for you not to use CFAI materials. Email CFAI i'm sure they will replace them free of cost. They must have about 3 gazillion of these books lying around.

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