新人,报了六月的CFA,现在发现用户名密码忘了,凭借残存的记忆输入的用户名都登不上,要么回到登入页面,要么ACCESS DENIED.怎么办?望各位大侠指点,现在快崩溃了!

打印准考证出现ACCESS DENIED有如下可能问题和解决办法：

1、用户名和密码没有遗忘，就是登录出现ACCESS DENIED，这是由于IE浏览器问题，解决方法是关闭所有IE浏览器，单击“IE浏览器”右键，－》“属性”－》“常规”，分别“删除cookies”，“删除文件”，“清除历史记录”，再“确定”，重新登录。

2、用户名或密码遗忘，可以Forgot user name/password?

Forgotten User Name and Password Form
If you've forgotten your user name and/or password for the CFA Institute website, please enter the requested information below. Your current user name and a temporary password will be sent to your primary e-mail address. You will be directed to change your password upon logging in. Note: If you need additional assistance, please call CFA Institute customer service at +1 (800) 247-8132 (for U.S. and Canada) or +1 (434) 951-5499.
First Name:
Last Name:
Confirm Primary E-mail Address:

系统重新生成一个用户名和密码，再登录。前提要记得报名注册时填写：First Name，Last Name，Confirm Primary E-mail Address。

以上还是不能解决问题，只能发邮件给CFA协会，info@cfainstitute.orgcfainstitute.org.

[此贴子已经被作者于2007-4-22 22:35:52编辑过]