答案和详解如下： 1.Which of the following means of organizing production is most likely to be used by a firm that has both a large outside sales force and a manufacturing facility? A) An incentive system for both the sales force and the manufacturing personnel. B) An incentive system for the sales force and a command system for manufacturing personnel. C) A command system for the sales force and an incentive system for manufacturing personnel. D) A command system for both the sales force and the manufacturing personnel. Click for Answer and Explanation B) Command systems are used when it is easy to monitor the performance of employees, as in the case of manufacturing personnel. Incentive systems are usually most effective for organizing the production of employees whose activities are difficult or costly to monitor, like those of outside sales people. 2.Which of the following methods of organizing production is most appropriately associated with the military system of most countries? A) An incentive system. B) A command system. C) An ownership system. D) A participation system. Click for Answer and Explanation B) The command system is used to coordinate production through a chain-of-command organizational structure, similar to a military system. 3.Which of the following is least likely to be used to reduce the principal-agent problem in a corporation? A) An ownership incentive. B) An incentive-pay system. C) A command system. D) Long-term employment contracts. Click for Answer and Explanation C) Command systems are not used to reduce the principal-agent problem. The command system is used to coordinate production through a chain-of-command organizational structure, like an army. 4.Consider two companies, Company A and Company B. Company A is primarily a manufacturing firm with a large number of employees who are paid an hourly wage. Company B is primarily a sales and service organization with most of its employees performing their duties independently of any direct supervision. Which of the following systems for organization production are most likely to be used for these firms?
A) Command system Command system B) Incentive system Command system C) Incentive system Incentive system D) Command system Incentive system Click for Answer and Explanation D) Command systems are used when it is easy to monitor the performance of employees, as is usually the situation with hourly production workers. Incentive systems are usually most effective for organizing the production of employees whose activities are difficult to supervise, like those of independent sales people. | 
发表于 2008-4-9 18:01
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