[求助] vitalsource ，每次打开下载好的EBOOK都会出现这个画面，求大神帮助 频道

fresahoo

下载 (17.87 KB)

2014-7-27 01:31

o醉醺醺o

回复 6# 739517849


   嗯，是

menelaus091

请问楼主找到解决方法了吗

739517849

回复 5# o醉醺醺o


  手机上下载的能看？

o醉醺醺o

我也是这样的，不过手机上下载的能看

739517849

按照它那个流程走 在“
log into your Windows test account”这里就卡住了  后续下载了他说的按个软件，问题依然存在

739517849

你的解决了吗 ？ 我遇见和你相同的问题，也向协会写了邮件，它给我的回复是：“Hello,

I received an escalation from CFA that Bookshelf crashes upon opening. It may be that your executable file within your windows user profile is corrupted. To test please read the link below how to create a test User profile in Windows and make sure to set it as an Admin account:

For Windows Vista and 7

http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/

For Windows 8 and 8.1

http://www.dedoimedo.com/computers/windows-8-1-local-account.html


Once user is created please click on start, log-off, log into your Windows test account,

Please uninstall Bookshelf from Add/Remove Program and install this alternate version of Bookshelf inclosed in the link.

http://downloads.vitalbook.com/vsti/bookshelf/6.2.3/PC/VitalSource/BookshelfSetup.exe

Let me know results,”


我没看明白 它说的那个方法是什么 所以现在也还没解决 你的问题解决了？

fresahoo

Windows: VitalSource Bookshelf 6.2 has stopped working

This error occurs right after opening Bookshelf.

1. Uninstall VitalSource Bookshelf from the Add/Remove programs
2. Restart the computer
3. Reinstall VitalSource Bookshelf
4. After installation is complete, restart the computer a second time BEFORE opening bookshelf