UPS sucks. May not be able to take CFA L3 next year because of UPS. website, someone, service, because, only

yuoska

UPS service sucks big time.

The delivery man "came" to my home twice. According to the tracking website, the delivery man claimed that there was nobody in my house. But TWICE I was inside my house at that stipulated time.

For the first attempt, the man left a note indicating that they were here. In the second attempt, there was no note at all. I only discovered that there was a 2nd attempt when I happened to check my UPS status on the website only to discover "someone" did try to visit my home 20 minutes beforehand!

The wonderful part of the story is that UPS website SUCKS big time. There is no telephone number on its website. Its website is complicated like somekind of control panel for pilots. I just wanted to get a telephone number to call to a human but there was none. Fortunately, there was a toll-free number on the note left on my door during the first attempt. I managed to talk to a human and the operator was apologetic. They say they will arrange for it to be delivered tomorrow. I told the operator to remind the delivery man to press the door bell and call my mobile and residential telephone number. I felt so STUPID needing to teach the WORLD CLASS UPS on the importance of pressing the door bell. I believe the delivery man thought there was definitely nobody at home during office hours and probably didn't bother to press the door bell.

Actually, I suspect nobody came up to my place on the 2nd attempt otherwise there would have been a note.

So looks like I might have to skip CFA L3 next year if I cannot get my text.

Oh yes, I did order the eBook which I could study but the software sucks too and run too slow on my computer. To those who are thinking of order the ebook - forget it. I gave up reading after just 2 days.



Edited 1 time(s). Last edit at Friday, September 3, 2010 at 09:38AM by bell99.